Casino Features 

Bonuses and promotions 

Once you create and verify your account at Craze Play Casino, you are eligible for a welcome bonus. The welcome bonus is a 100% deposit match up to €2500 and 250 free spins spread across three deposits. 

The first deposit is worth 100% up to €1000 and 200 free spins; the second is worth 100% up to 500; and the third is worth 100% up to €1000 and 50 free spins. 

Besides the welcome bonus, Craze Play has other bonuses for continuing players. These include the cashback, Cirque du Prix, Happy Wednesday, and Loyalty Bonus on Monday.

The cashback is worth up to €5,000 per week and has 6 levels ranging from 5% to 20%. The minimum cashback you can receive is €5. 

Cirque du Prix offers you the opportunity to win a share of €80,000 worth of prizes. 

Happy Wednesday rewards you with a 60% match deposit up to €60. Finally, on Mondays, you can receive Free Spins from the loyalty bonus on deposits for a minimum deposit of €20. 

Games and software providers

After creating your account and making your first deposit, you receive access to several titles from slots, table games, and live casino from reputable software providers. 

There are over 2300 real-money games to enjoy. 

Some of the popular slot titles available include Pied Piper, Koi Princess, Dead or Alive, and Aztec Palace. There are also a variety of titles from table games such as blackjack, roulette, baccarat, and craps. 

However, the live casino versions of table games are more popular for their engaging and immersive gameplay with the help of a live dealer in real-time. 

Popular live casino titles include Speed Baccarat, Speed Roulette, Double Ball Roulette, and Side Bet City. There are also popular versions of craps, blackjack, and video poker. 

To ensure a worthwhile gaming experience, Craze Play has the most popular and trustworthy software providers in iGaming. These include Betsoft, BluePrint Gaming, Hacksaw Gaming, Wazdan, Relax Gaming, and Red Tiger.

Payment methods

Players can conveniently make deposits and withdrawals using safe, secure, and widely available payment methods. The selection of payment methods makes it easy for most players to find one that suits them, whether it is a bank card, e-wallet, or bank transfer service.

Some of the well-known payment merchants used include Visa, Mastercard, Neosurf, Interac, Neteller, Skrill, Paysafecard, and AstroPay. 

The minimum deposit is €20, although the maximum deposit varies by payment method. The minimum withdrawal is €20, while the maximum withdrawal per week is €5000 and per month is €20,000. 

The casino may ask you to fulfil KYC requirements when you make your first withdrawal to verify your identity. All you need to submit are documents, including a recent utility bill or passport. 

Customer support

During your gameplay, you may experience challenges that you may not be able to solve on your own. For such cases, Craze Play has several customer support options that you can use to answer quick questions to detailed questions. 

The customer support options include an FAQ section, email, and live chat. 

The FAQ section is comprehensive and provides answers to most of the common questions asked by visitors to the website. These help you avoid having to go through the process of reaching out via email or live chat and speaking to a trained agent. 

When FAQs aren’t sufficient, you can use the live chat function. The benefit of the live chat function is its availability. 

You can reach out to a customer support agent 24/7, explain your question, and receive prompt responses.

The final customer support option is email. While it takes the utmost 24 hours to respond to questions, it allows players to explain their questions in detail with screenshots and additional information that will help the customer support agent find the best solution.

On the other hand, it allows a customer support agent to respond with a comprehensive answer to solve most challenges you will experience at the casino. 

Mobile compatibility 

No casino is complete without mobile capability because players are always on the move and still want to access their favourite casino games. 

While Craze Play has no app, it has a dedicated mobile website that you can access using your mobile browser, irrespective of whether it is iOS or Android. The website optimises itself to fit different screen sizes and adds convenient access tabs for both smartphones and tablets. 

All you need is a mobile device that can access the internet and your account to play on your mobile phone. 

Conclusion 

When you visit Craze Play and create an account, you can expect a great playing experience from the multiple titles available from slots, table games, and live casinos. Besides the games, you also get to enjoy bonuses and promotions from when you sign up and as a continuing player. 

Accessing bonuses and promotions has a low barrier with the minimum deposit of $20, which is affordable and reasonable.

In the event of challenges, you know the casino will be available to assist through its variety of customer support channels with varying response times and challenges they resolve.