What to expect
Games and Software Providers
Spades Queen offers over 7000 games including multiple crypto-friendly games. The games section of the website offers casino games, sportsbooks, and esports.
You can play popular casino titles, including slots, tables, and card games. They have over 3000 slot titles including Cupid, Buffalo Power, Aloha King Elvis, Carol of Elves and Easter Spin. The range of table games includes different versions of blackjack, roulette and poker.
The casino also offers over 300 live casino versions of several table games. They include baccarat, blackjack, roulette and keno.
In the esports section, you will find titles such as Dota, King of Glory and Starcraft. For the sportsbook, you will have access to sports including tennis, soccer and hockey.
The wide selection of games is hosted by some of the most reputable software providers. The casino uses over 100 providers including Playson, Evolution Gaming, Belatra Games and Mascot.
Bonuses and Promotions
There is a wide range of bonuses and promotions that cater to both old and new players. Once you register with the casino, new players get a welcome bonus.
The welcome bonus is a match deposit bonus of 100% up to €10000. To access the bonus, new players must deposit a minimum of €20 and must wager 40x to access any winnings from the bonus.
You also need to use the bonus code “QUEEN” to access the welcome bonus.
Once activated, the welcome bonus is active for 14 days after which it expires.
On continuing visits to the casino, players can access several promotions. Some of the promotions include cashback, regular offers and a VIP program.
The cashbacks are rewarded on a weekly basis with a 10% reward. Additionally, there the Queens Special bonus that can offer rewards up to 9000 USDT totl higher level VIP members.
In the VIP program, players can access better rewards as they progress up the ranks by accumulating points.
The casino also offers 5 tournaments that reward players with massive prizes. One of the biggest prizes is up for grabs by playing Wazdan’s Mystery Drops which can reward up to €5 million.
Payment methods
The casino accommodates both fiat and cryptocurrency payment methods. For both withdrawals and deposits, you can use any of the multiple payment methods available.
The fiat payment methods available include credit and debit cards, e-wallets and bank transfers. The popular service providers you can select from include Visa, Mastercard, Neteller, Skrill, AstroPay and Vega Wallet.
On the cryptocurrency side, you have a wide variety of cryptocurrencies. You have options including Bitcoin, Ethereum, Litecoin and Dogecoin.
When you are ready to make a deposit or withdrawal, the minimum amount is 20. The withdrawal limit varies across days, weeks and months. The limit per day is €20, per week, is €7000 and per month is €15000.
VIP program members can access extra withdrawal limit privileges.
Processing payments takes a maximum of 48 hours and players will have to comply with KYC requirements when making withdrawals.
Security
The casino takes security seriously shown by its licence by the government of Curacao and SSL certification. The SSL certificate is provided by Google Trust Services, a trusted company in the gaming sector.
Mobile support
While the casino does not have dedicated applications for IOS and Android devices, its website is optimised for mobile devices. When you visit the website with a mobile browser, you can expect the same experience you would have on your desktop with dedicated sections for games, software providers and payment methods.
The website supports all devices with iOS or Android software including smartphones and tablets.
Customer support
Any queries at the casino are managed through several channels that offer different response times. The fastest response communication channel is the live chat which offers a few languages and responds almost immediately.
Live chat and email support are available 24/7.
If a player has less pressing questions, they can use email, the website contact form or the FAQ section.
You'll also find support for two languages English and German.
Responsible gambling
Gambling can occasionally take a turn for the worse. Spade Queen has tools in place to assist problem gamblers if they need support.
The casino offers multiple tools such as the personal limits feature that limits deposits, withdrawals and wagers, the cooling off limit feature and the self-exclusion feature. You can access the personal limit feature by contacting support via email.
More so, if you want more permanent limits, you can also email the casino.
Verdict
Spades Queen Casino has a lot to offer players from its multiple games, bonuses and payment methods. It also guarantees the safety and fairness of games through its licencing and SSL certification that ensures games are fair and personal information is inaccessible to intruders.
You also have several tools to use in case you need support to ensure responsible gambling. Problem gamblers can use self exclusion, personal limits and the cooling off limit features.
Some of the drawbacks are it is restricted in several countries and the lack of sufficient information about the VIP program.
