About GW Casino
GW Casino has been around since 2015 and focuses heavily on slots and live casino games. The current site lists more than 1,000 games, with providers such as Pragmatic Play, Play’n GO, Evolution, Betsoft, Habanero, Playson and Wazdan.
There are also regular promotions, including welcome rewards, free spins and weekly reload offers.
The bigger question for us is trust. GW Casino’s current Terms do not clearly name a legal operator or show a gambling licence number. The Terms actually describe GW.Casino as a “middleman between casinos and players,” which is unusual for a real-money casino website.
There is another important issue. Australia’s ACMA previously investigated GW Casino and requested that Australian ISPs block the site after finding it was providing a prohibited interactive gambling service to Australian customers.
Editor's Summary
GW Casino has a decent game library. More than 1,000 titles are available, and we didn't have much trouble finding slots, table games or the live casino.
The provider list is good too. Pragmatic Play, Play’n GO, Betsoft, Evolution and Habanero are some of the familiar names.
Payments are where things start to look less attractive. The minimum withdrawal is €/$/CA$/AU$100, and GW Casino adds a 48-hour pending period before the normal payment processing even starts. After that, a withdrawal can take another 1–5 working days.
We also don't like how unclear the licence information is.
The About page talks about casinos being licensed in Curaçao, but the current Terms don't give us a legal company name, licence number or regulator that can be checked for GW Casino itself.
The Australian history matters too. GW Casino presents much of its website towards Australian players, but ACMA previously found the service in breach of Australian online gambling rules and requested that it be blocked.
For those reasons, we would be careful here.
Our Rating: 5/10
Licence and Safety
This is the main problem we have with GW Casino.
The current Terms say the website is controlled by GW.Casino, but they do not identify a registered company behind it.
There is no clear licence number either.
Instead, the Terms say GW.Casino acts as a middleman between casinos and players and may promote casinos with Curaçao licences.
That is very different from seeing something like:
Operator: Company X N.V.
Licence: OGL/XXXX/XXXX
We couldn't find that type of information here.
The About page also says the business provides customers with casinos licensed by Curaçao or another authority, rather than giving a specific licence belonging to GW Casino.
For us, that isn't enough to call the licence verified.
Australian Regulatory History
There is another reason for the low trust score.
The Australian Communications and Media Authority (ACMA) announced in January 2020 that GW Casino was one of nine offshore gambling sites it asked Australian internet providers to block.
ACMA said its investigation found the services were operating in breach of the Interactive Gambling Act 2001. GW Casino also appears in ACMA's published enforcement records.
That's particularly important because GW Casino's current website still talks heavily about Australian players.
Games at GW Casino
GW Casino says there are more than 1,000 games.
The lobby covers slots, jackpots, blackjack, roulette, baccarat, poker, keno, scratch cards and live dealer games.
Finding games is pretty simple.
Players can browse by category, provider or game type, and there are separate sections for new games and popular titles.
The provider list is one of the better parts of GW Casino. You'll find names such as Pragmatic Play, Play’n GO, Evolution, Betsoft, Habanero, Booming Games, Playson and Wazdan.
Evolution supplies much of the live casino, including blackjack, baccarat and roulette.
The game library isn't as huge as some casinos we review, but 1,000+ titles are still more than enough for most players.
GW Casino Bonuses
GW Casino promotes a welcome offer that can include a cash match and up to 200 free spins.
The problem is that the current public bonus information isn't as clear as we would like. The site explains that the welcome reward depends on the number and size of deposits, but doesn't clearly show one simple current package with the full amount and wagering terms on the main public page.
There are regular offers as well.
Mobile Mondays can give a deposit match of up to $250, while the Saturday Booster currently advertises 33% up to $200. Wednesday promotions can also include free spins after a qualifying deposit.
We would check the exact bonus inside the account before depositing.
If the wagering, maximum bet and cashout limits aren't clear, don't activate the offer until support explains them.
Deposits and Withdrawals
GW Casino lists Visa, Mastercard, bank transfer, Skrill, Neteller, Paysafecard and EcoPayz among its payment methods.
Most deposits are described as instant, apart from bank transfers.
Withdrawals are much slower.
The standard minimum cashout is €/$/CA$/AU$100 or 10,000 SEK/NOK.
There is also an obligatory 48-hour pending period. After this, payments can take another 1–5 working days depending on the method.
We also don't like that withdrawals can be reversed during the pending period. We'd rather see payments processed as soon as the player requests them.
The current limits are up to €/$/CA$/AU$5,000 per transaction and €/$/CA$/AU$10,000 every 10 days.
KYC at GW Casino
GW Casino can request verification before paying a withdrawal.
The Terms mention documents such as an ID, proof of residence, card copies and bank information.
Verification can also happen at other stages if the casino wants to check a player's age or personal details.
We would make sure all registration information is correct from the start. If GW Casino asks for KYC during a withdrawal, mismatched names or addresses can make the process much slower.
Restricted Countries
GW Casino's current About page lists several restricted markets.
These include Belgium, Czech Republic, Denmark, France, Hungary, Ireland, Israel, Italy, Netherlands, Romania, Serbia, Singapore, Spain, United Kingdom and United States. Curaçao residents are also excluded.
The Terms also prohibit VPN use.
Customer Support
GW Casino provides support through email at [email protected].
The site also refers players to its support centre for account and complaint issues. Complaints are supposed to be reviewed within seven days.
For a withdrawal issue, we would keep copies of all messages and documents sent to support.
